ACHE, Along With IHI, AHRQ Announce National Action Plan to Advance Patient Safety
The American College of Healthcare Executives today joins with members of the National Steering Committee for Patient Safety to announce the release of a National Action Plan to provide health systems with renewed momentum and […]
Safety 101 Syllabus: Establish Organizational Behavior Expectations
The COVID-19 pandemic has led hospitals across the globe to rethink safety and implement new processes and protocols to protect the health of patients, visitors, staff and anyone else who might enter a healthcare organization. […]
Safety 101 Syllabus: Select, Develop and Engage Your Board
When it comes to achieving zero harm in healthcare, there is no silver bullet solution. Leading a Culture of Safety: A Blueprint for Success does, however, outline six leadership domains that can help ensure safety […]
Safety 101 Syllabus: Prioritize Safety in Selection and Development of Leaders
Welcome back, class. Since posting our last lesson, the COVID-19 pandemic has spread across the globe and presented the healthcare field with new, never before seen obstacles. Between the high contagiousness and rapid spread of […]
Redefining Criticism
(Members Only) Healthcare organizations are quick to laud, with good reason, employees who fix problems on the fly and make things work, all too often in the face of seemingly impossible situations and systemic barriers. […]
Five to Zero: How High Reliability Happens
(Members Only) In the mid-1980s, following a scathing attack on anesthesia safety by ABC television’s 20/20 program, Ellison “Jeep” Pierce Jr., MD, then president of the American Society of Anesthesiologists, conceived the idea of the […]
Engaging the Board in Patient Safety Goals
Over the past few decades, many hospitals and health systems have invested significant time and resources in building and reinforcing quality improvement and patient safety programs. This has led to declines in some medical error […]
The Promise and Practice of a Just Culture
Leaders whose organizations have made big safety gains will tell you that a high-reliability safety culture is one of shared learning characterized by an atmosphere of trust. Members of the workforce feel safe speaking up […]
Walk the Walk
What does it take to truly establish a culture of safety in your hospital? According to Mark P. Jarrett, MD, senior vice president and chief quality officer at Northwell Health in New York, the secret […]
The Story as Catalyst for Change
As healthcare leaders we gather data and use the numbers to guide our decisions and make strategic plans for our organization’s future. Sometimes, however, we come across a patient story so revealing and so humbling […]